Award Winning Dental Speaker

The Dirty Dozen: How To Answer The Most Difficult Questions That Patients Ask!

Difficult questions from patients can drive you nuts! But what’s worse is when you don’t have a really good answer!

And here’s the thing. A “good answer” doesn’t just satisfy the patient. It doesn’t just get you out of a sticky situation.

A good answer to a difficult patient question actually drives that patient towards treatment!

Yes – a practice that is truly “calibrated” will generate more referrals, have higher treatment acceptance, a happier team, and MORE REVENUE!

One of the simplest yet most effective “tweaks” you can make in your practice is learning how to answer the most difficult and frustrating questions that patients ask. And in this brand new webinar, we’ll be showing you exactly how to do it in a simple step-by-step manner! Then your patients will say:

“Wow! I’ve never been to a practice like that before!”

Here are some difficult patient questions that we will tackle in this brand new webinar:

  • How long will this crown last?
  • Why do you charge so much?
  • Can’t I just get a regular cleaning? (Patient has perio disease)
  • Is this covered by insurance? Why not?
  • How long until I need this crown?
  • Why didn’t this tooth hurt until YOU did the filling?
  • What’s your guarantee on this treatment?
  • And more!

Thank you to STAX for partnering with the Madow Center to present this webinar,

Save money every single month on autopilot by paying a low, flat, monthly fee for credit card processing! Stop wasting money, and lower your overhead with one call!

madow.com/save

Related Posts

dental podcaster
Dental Practice Fixers

A Crazy Question and a Very Special Episode!

Have you ever wondered how someone ends up as a dental podcaster, speaker, writer, author, coach, and key opinion leader? Well… a lot of people

dental podcaster
Dental Practice Fixers

20 Things You Should NEVER Say to a Patient!

Some things are better left unsaid — especially in the dental chair. In this episode, Dr. Rich runs through 20 real-life phrases actually heard in

dental podcaster
Dental Practice Fixers

Twelve Things Patients Don’t Like

In this insightful episode, Dr. Rich breaks down twelve common patient frustrations that can silently sabotage your dental practice. Patients don’t just judge your clinical work

The Three Questions Every Dentist Should Ask
Dental Practice Fixers

The Three Questions Every Dentist Should Ask

In this episode of The Dental Practice Fixers podcast, Dr. Richard Madow shares three simple but powerful questions that can transform your patient relationships—and your