You’re
a dentist. You work hard to have the most successful practice
possible, right? You treat your patients well. You take continuing
education. You have the latest equipment. Maybe you even come
up with new marketing ideas.
But you aren’t as busy as you would
like to be.
It’s time to stop making excuses. No
more blaming it on the economy! Did
you know that many of your colleagues are quietly earning
more money that ever even in these shaky financial times?
There is a definite answer to increasing
your income, and if you make one very simple change...
you could be on your way to having
your best year ever!
Here is the problem. There is a definite
“roadblock” in just about every single practice
in North America. Believe it or not, it is called the telephone.
That’s right, from our extensive research over the last
twenty years, we have found that 97% of dental practices are
preventing many potential new patients from getting into the
appointment book.
Yes – you read that correctly. Potential
new patients are calling your office every single day but
never making their way into the appointment book.
Up until now, it has been no one’s
fault. There simply has not been a simple and standard way
to train your front desk team to answer the “difficult”
questions that come in on the phone practically every day.
When a caller to your office asks “How
much is a cleaning?,” does your team know the proper
response that will convert that caller into a satisfied new
patient? How about the dreaded question “Do you
take my insurance?” This is one of the most mishandled
calls in dentistry! And what about a simple question such
as “What are your hours?” You wouldn’t believe
how that one can be botched!
Please understand something. Potential patients
are calling your office every day. Guaranteed. But they are
not making it into your chair. And worse, you never even hear
about them. Or if you do, perhaps it’s in the form of
“Oh that was just a shopper.” (There is actually
a very simple way to turn “shoppers” into patients!)
Failure to
get callers into the appointment book
has become a very serious problem in
practices all across the country.
But did you know every
time a caller asks a question like the ones above, there is
actually a very precise, skillful answer that will guide the
caller right into the appointment book? It’s true. And there is nothing difficult about this. Calls don’t
have to be guesswork or haphazard. There is now a definite
system that just keeps working and working.
“Profitable Scheduling,” the
brand new release from Dr. Richard Madow and Dr. David Madow
(The Madow Brothers) is designed to
train your front desk staff (or anyone else who answers the
phone) to be absolute phone experts in only two hours! Your team listens to two CDs and follows along in the workbook.
As soon as they finish you will notice an immediate change
in their ability to get new patients into your office! Same
day!
As you know, up until now there has been
nothing like “Profitable Scheduling!” We’re
not sure why, but it’s true. The good news is you will
no longer have to pay thousands of dollars for some overhyped
training program. Nor will you have to fly an “expert”
in from out of town only to waste your money and your valuable
production time with disappointing results. The Madow
Brothers’ “Profitable Scheduling” will do
the trick in two hours. It’s fun, it’s easy, and
best of all, it works!
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